My shop policies

Please check current turnaround time on the top of the website prior to ordering. 

All items are made to order and can not be refunded or exchanged. However, if there is an issue with your order, please contact me as I'm always willing to help!

Cancellations are accepted, but only 24 hours after order is placed. 

Badge reels have a 2 week warranty from date of delivery. If anything should happen to them in that time frame, please contact me for a replacement. 

As of now, USPS is the only shipping option. I have no control over delays and lost packages.